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Traveling - Consumers - Personal purchases

VAT and other taxes

You are entitled to buy goods and services for your personal use in another Member State under the same tax rules as apply to nationals of the country concerned. You can take your purchases home with you without having to pay additional VAT or excise duties. There are some exceptions to this rule, however, principally with regard to the purchase of new means of transport and business-related purchases.

When you return home, your purchases cannot be inspected at the border except on grounds of public policy.

Moreover, if you transport large quantities of alcohol or tobacco (i.e. more than 800 cigarettes, 10 liters of spirits, 110 liters of beer or 90 liters of non-sparkling wine), you may be required to show that the products are for private use (for example, for your wedding or that of your son or daughter, i.e. events which may justify large-scale purchases).

In addition, three Member States (Denmark, Finland and Sweden) apply more restrictive rules in the case of alcohol and tobacco.

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Duty-free purchases

As of 30 June 1999, when traveling within the European Union you may no longer buy tax-free products at airports, on airplanes, ferries and in the two access terminals to the Channel Tunnel. Tax-free purchases are thus limited to travelers entering or leaving the Union.

Tax-free purchases are strictly regulated and the sale of tax-free products is restricted per person and per trip.

Accordingly, your tax-free purchases may not exceed EUR 90 in value.

Moreover, quantitative limits apply to certain products. Generally speaking, the limits are:

. 200 cigarettes; or 100 cigarillos or 50 cigars or 250 grams of smoking tobacco;
. one liter of spirits over 22 degrees proof or two liters of fortified wine, sparkling wine;
. two liters of still table wine;
. 50 grams of perfume.

The salespeople at tax-free shops will be able to provide information on the limits applicable to you.

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Unfair terms

Irrespective of the EU Member State in which you, as a consumer, conclude with a business enterprise a contract for the purchase of goods or services, you are protected against unfair terms in that contract.

A contract term is in principle regarded as unfair if it causes a significant imbalance in the parties’ rights and obligations arising under the contract, to the detriment of the consumer. For example, you might buy a domestic electric appliance where the standard terms applied by the seller disclaim liability in the event of late delivery of the product, or stipulate that the firm shall in no way be liable for consequential damage caused by hidden defects.

If you come across unfair terms you have the right to challenge them or to ignore them - they do not bind you.

The conditions under which these terms are invalid are specified in the rules of each Member State.

When there is doubt as to the meaning of a written term (including standard terms) in your contract with a business enterprise, the interpretation most favorable to the consumer will prevail. This derives from the general rule whereby, if some or all of the terms in a contract are in writing, they must be drafted in plain, intelligible language.

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source: European Commission

Rights & Obligations Consumers Personal Data Rights enforcement


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